Policies

Sizing

When ordering jewelry, especially bracelets, care must be taken to ensure that you order a piece that is the proper size for you. Many clasps, including the popular toggle and decorative open-hook styles, can come unfastened if the piece does not fit properly.

All bracelets on this site are labeled with the length, measured from end to end. If you fall in love with a piece that is too large or too small for you, I may be able to resize it, so please don't purchase it as-is if you're not absolutely sure it is the right size. Limelight Designs cannot be responsible for jewelry that is lost due to improper fit.

For previously purchased pieces that need resizing, please contact me and I will work with you to get it returned to me and fitted to your specifications. Feel free to contact me with questions before or after your purchase.

Ordering

In addition to selling my jewelry here on this site, where you can purchase using your credit card or PayPal account, I also sell my jewelry live and in person!

If you live in the North Seattle area, I can put on a private trunk show for you and your friends in your home, at your office (assuming that's compatible with your company policies) or in a rented conference or banquet room. If you would like to schedule a private trunk show, feel free to contact me. Please give me several months' lead time to create a wide selection of jewelry specifically for your event.

I participate in a few local art shows each year. Check my Facebook page to find information on upcoming events.

Seattle-area shoppers can also find my creations at Re-Juiced Studio and ARTspot, both in Edmonds.

If you're looking for my handcrafted findings for jewelry makers, you can find them (when they are available) in my Etsy shop.

Custom orders

[PLEASE NOTE:  Other than the Stardust Collection pet memorial jewelry, I am not currently accepting custom orders. To learn how the process works when I am taking custom orders, please read on.]

If you would like me to design something to your specifications, please contact me to discuss a custom order.

I've done lots of custom pieces since starting my business and I have yet to create one without having to order special components! I often spend hours designing and redesigning custom pieces and searching for just the right beads and findings to make your dream jewelry a reality.

Since I need to purchase those special components before beginning work on your custom jewelry, I require a down payment equal to 50% of the quoted price before beginning work on any custom order. This down payment is non-refundable if you cancel the order, return the item after purchase, or fail to pick up the finished piece and pay the remaining amount by 90 days after you are notified that the item is finished. Also, if you don't pick up your piece in that time frame, I reserve the right to sell it to someone else.

If you are not fully satisfied with the finished piece, I will gladly make simple changes one time at no extra charge.

Shipping

In-stock items are shipped upon verification of payment. In the United States, jewelry is shipped via USPS Priority Mail with Delivery Confirmation and collection kits and findings are shipped via First Class Mail with Delivery Confirmation. Internationally, all items are shipped via USPS First Class Mail International.

Made-to-order items will ship in 5-15 business days, depending upon the time needed to create them just for you!

Repairs

Any item that breaks during normal wear will be repaired free of charge for the first six months and for a small fee thereafter. Pieces with more extensive damage will be repaired for a fee dependent upon the labor and new materials required.

Returns/exchanges

I want you to be thrilled with your new jewelry! If for any reason you are not fully satisfied with your purchase of any non-custom item, please contact me as soon as possible to let me know. Then simply return the item(s), new and unworn, within seven days of the receipt of your purchase.

You may choose to receive either a full refund of the purchase price (minus the shipping charges) or another item of equal value. (For exchanges, you will be invoiced for the new item's shipping charges before mailing.)

NOTE: Refunds and exchanges are NOT available on any customized item, including all of the Stardust Collection pet memorial jewelry and ornaments.

Pricing

Due to the fluctuating metal markets and other changing variables, all prices are subject to change without notice.

 

"Art is the only way to run away without leaving home." — Twyla Tharp